Not happy with your order?  Does an item not fit? 

Your satisfaction is of paramount importance to us.  If you wish to return your order, please contact us within 7 days of receiving the package at either pono@bobbitrim.com or 866-336-PONO

Please return the item at your own cost and we will contact you to inquire whether you would like to exchange the item for another PONO accessory or receive a refund.

If the package arrives damaged, please contact us immediately.

HOLIDAY RETURN POLICY: All Collection items purchased between November 25th-December 23rd are eligible for an extended return policy. If you wish to return your holiday order, please contact us at pono@bobbitrim.com or 866-336-PONO by January 10, 2012 to request a return authorization number.